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faq
Service & HelpFAQ

Do you have questions about labels, folding boxes, tubes, package inserts or generally about printing, accounts or invoices? No problem! Here you will find answers. Just click on the topic you are interested in below. We are here for you.

  • Is there anything I need to pay attention to when creating PDFs?

When exporting your print data, please make sure to select the PDF standard: PDF/X-4:2010, PDF/X-3:2003. Furthermore, restrictions and security settings of the PDF must be deactivated (i.e. the print file must not be password protected).